Mothstone Ltd is committed to the provision of products and services that meet the customers specified and anticipated needs and expectations and comply with all statutory and regulatory requirements.
To ensure conformance to specified requirements, the company has implemented and maintains an effective documented quality system fully meeting the requirements of ISO9001:2015.
It is the strategy of the company to continue the family business, achieve customer satisfaction by giving a quality product delivered on time, provide a safe and healthy environment for employees, comply with legislation, and make a profit on trading.
From analysing the key issues shown on the context review matrix and swot analysis, together with risks and opportunities and interested parties records, policies are raised and objectives set.
The management of the company will review the effectiveness of the quality management system to a pre-determined schedule with objective of identifying and implementing changes that improve the working of the system, leading to greater customer satisfaction and prevent deviation and/or non-conformance, and will ensure that those resources that are necessary for product and service conformance are made available, and ensure the involvement and commitment of all employees.
The company strives to continually improve the system carrying out internal audits, reviewing the Analysis of Data form and analysing corrective and preventive actions.
Mrs Linda Cope is responsible for the implementation of the necessary steps to review and maintain this quality policy.
Environmental Policy Statement
Mothstone Ltd is committed to the provision of products and services that meet the customers specified and anticipated needs and expectations and comply with all relevant environmental legislation and regulations as well as non-legislative codes of conduct to which we subscribe that related to our business activities.
The company has implemented and maintains an effective documented environmental system fully meeting the requirements of ISO 14001:2015. We recognise that our activities interact with the Environment and are committed to minimising adverse impact and improving process efficiency.
Context of the organisation will be considered when setting the policy.
The company will review the Environmental impacts of our business, employing best practice to prevent pollution and waste whilst maximising the efficient use of resources and involving employees and contractors in our Environmental programmes and providing training where required and engaging in dialogue with suppliers and distributors to encourage their participation in Environmental best practice.
The management of the company will review the effectiveness of the environmental management system to a pre-determined schedule, strive for improvement in Environmental performance through identification of objectives, setting targets and reviewing these as part of our Environmental Management System.
Mrs Linda Cope is responsible for implementation of the necessary steps to review and maintain this environmental policy.
Every employee has responsibility to help meet the requirements of this policy. All are invited to contribute ideas for better practice.
Health and Safety Policy
Adequate financial and operational resources are made available for health and safety.
Further we will ensure that suitable and sufficient risk assessments are carried out to identify hazards and make arrangements for the implementation of suitable control measurements.
We firmly believe that the success of this policy relies on the full co-operation of all employees; therefore, we will ensure that is brought to their notice. It is our intention to regularly review this policy to take account of any significant changes in the company's operations.
Mothstone Ltd Privacy Statement
General Data Protection Regulations (GDPR) come into force from 25th May 2018. As part of the compliance process, we are contacting all our existing customers and suppliers. We are required to inform you of the data we hold for your company, and how your data is stored and handled.
For the purpose of trading with you we hold and use the following information:
Telephone number (s)
Fax number (s)
Email address (es)
Bank details (where applicable)
Credit checks and credit rating reports
Company registration number
Data is obtained from previous trading activities and current ongoing business, which may be received electronically, written or verbally.
Data is stored on computers or paper format in secure offices. Computers are password protected and protected by anti-virus software.
The data is used internally by authorised personnel for trading purposes only and will not be passed on to third parties unless we are legally obliged to do so or unless you request us to do so i.e. credit checking companies or courier companies. Any data passed on will be conducted within GDPR guidelines.